Communications

  • Feature
Restrictions for invitation and communication messages
C-7415
DESCRIPTION

We added a checkbox that allows a person to disable receiving activity invitations and communication messages. Also, we added a couple of filters to the Person list page, so the admin will be able to find the persons who didn’t accept all the consents in the system and who checked the “Prevent messages” checkbox

  • Feature
New ability to control the audience that should be invited to the course
C-5007
DESCRIPTION

Before the change, Super Admins and course leaders were able to control who should see the course, and who should be invited to the course (so-called “Target audience”). People who’ve been added to the course target audience were able to get course invitations if Admins/leaders decided to send them out. Now we’re adding an ability to differentiate people between who should be able to register to the course and who should be invited there. It gives your leaders an opportunity to send out course invitations to a smaller group.

The feature is added on My Page only. System Course Super Admins, Course Super Admins, and Course Admins are able to see the new block “Who should be invited to the course” inside the course “Target audience” step/tab. The block contains the following options:

  • “Course level” (if it was chosen during the course creation process)
  • “Same audience as in the target audience”
  • “Set up the audience” – the logic of this block is exactly the same as for the “Set up the audience” block of “Who should be able to register” part of the course setup

Also, a new counter to see how many people are going to receive the invitations is added below the setup.

The ACL is the following:

  • System Course Super Admins, Course Super Admins, and Course Admins are able to define the audience that should be invited to the course. Additionally, Course Admins get the ability to send out course invitations.
  • Course Editors and Super Admins from the Back-Office are able to create courses where the invitation audience is always the same as the target audience only.
  • Course Contributors are not able to use the new functionality.
  • Feature
Bulk reminders sending
DESCRIPTION

In order to improve user experience, we’re changing the way how the system works with the bulk actions for sending out reminders from the Back-Office. Now you don’t have to wait until the real sending is over, since it can take some time. Instead, the system creates a job to send out all reminders and adds them to the sending queue. If the adding is successful, the system will show a success message to the Back-Office Admin who performed the sending.

  • Feature
Uploading an image in text editor
C-3504
DESCRIPTION

Previously, it was only possible to use URLs to images in text editors in the back-office. A very new opportunity has been added for course description and system email signature in back-office – administrators can upload an image file and use it in text editors right away.

How to use: On back-office course description or settings “Signature” page, open “Insert an image” modal window, find a new button “Browse server”, select a file from your PC and upload it to the server. Then you can use uploaded image and it will be inserted directly to the text.

  • Feature
Course/Person leaders are able to send out email copies to their own email
C-5007
DESCRIPTION

Course and Person leaders who are able to send out emails, now are getting the ability to send out an email copy to themselfs. The feature is available for the following functionality:

  • Sending out invitation emails for a course (My Page for Course leaders)
  • Sending out a manual email to a chosen participants in a list of participants (My Page for Course leaders)
  • Sending out a manual email to a chosen persons in a list of persons (My Page for Person leaders)

How to use:

  • Go to My Page as e.g, a course leader
  • Open a course card, and navigate to the list of participants
  • Choose few people from the list, and click “Send email” button at the top
  • In a lightbox, define the email body text, and click a new checkbox “Send a copy to my email”
  • Feature
Course leader is able to add a different kind of admin discount to chosen participants
C-5007
DESCRIPTION

A new feature is released for course leaders who are able to manage course participants details. Now it becomes possible to set up a separate admin discount for a participant. The discount is applicable for all course products the participants will get via the course invoice.

How to use:

  •  Go to My Page as a course leader with the rights no lower than Course Editor
  • Open a course card, and navigate to the list of participants
  • Open details of one participant
  • Navigate to the “Admin discount” block
  • You can turn on the admin discount, and apply a value of discount in percents (should be more then 0, and less or equal 100)
  • In case you aplly 100% admin discount, the system will not generate the course invoice for this participant
  • Feature
Ability to add a course to your calendar
DESCRIPTION

We added a calendar file to the “Course invitation“ email. This calendar file allows the email receiver to add the course event to his/her personal calendar (like Google Calendar or Outlook). It can help people quickly remember when the course starts and not miss it.

 

  • Feature
Formatting possibilities for the e-mail senders on My Page
C-5007
DESCRIPTION

Now, you can format the text in the “Send E-mail” pop-ups. You can find them on the person list or course participants list. It is possible to make the text bold, italic, underlined or crossed. Also, you can add hyperlinks and bulleted or numbered lists.

  • Feature
Subject line on invitation email may be added from My Page
DESCRIPTION

Starting from this release, course leaders will be able to edit not just the email body, but also the subject line of the course invitation email.

  • Course Super Admin, Course Admin, Course Editor will be able to see and edit the email subject, and use placeholders for participant name and surname in order to make the invitation more customized. New field will appear above the existing invitation email body editor.
  • Course Contributor will be able to read-only the subject of the course invitation.
  • Bug fix
Sending invitation e-mails for the course in BackOffice
DESCRIPTION

Fixed sending course invitation e-mails in BackOffice. Admin was not able to send or was sending the wrong amount of invitations in an already created course for the selected user group.

  • Bug fix
Deactivating the members in BackOffice
DESCRIPTION

When the Administrator has chosen the option in BackOffice to resign members and inform users about deactivating members via e-mail, the members were not resigned and receive no e-mails. The issue related to the deactivating members was fixed.

  • Bug fix
Reminders for the offline course were not sent
DESCRIPTION

The system should send notifications with reminders to participants with approved status before the offline activity started, but the emails were not received.

We looked thoroughly through this case and found out that the mailing failed due to the inappropriate template that was used for the reminders.

We fixed the template and now the system sends the reminders to all approved participants for the offline courses that are published.

  • Bug fix
SMS communications were not sent to the members’ phone numbers
DESCRIPTION

We have faced the case that SMS communications were not delivered to the members’ phone numbers.

As we managed to find out it was an infrastructure issue.

We fixed it and as for now, everything works properly and SMS communications are being received.

  • Bug fix
Communication – Emails sent with CiS templates seemed to be broken in Outlook
DESCRIPTION

In some cases, the emails based on the templates were displayed incorrectly in Outlook.

  • Bug fix
Sending remiders for party paid invoices via Multikanal
DESCRIPTION

The system doesn’t allow to send reminders for party paid invoices via Multikanal. The issue is fixed in this release.

  • Bug fix
Communication – Emails sent using the CiS communications ignored the filters
DESCRIPTION

In some cases, the emails based on the templates have been sent to the overall list of participants, ignoring the filters applied.

  • Bug fix
Wrong sender in SMS notifications
DESCRIPTION

The sender information on the two-factor authentication was changed from ‘Organization name’ to ‘Medlemssyst’.

We have implemented the necessary changes and this case was fixed.
So, currently, the SMS sender corresponds to the Organization name.

  • Bug fix
Adding quotes while using placeholders in e-mails
DESCRIPTION

If Administrator in BackOffice add placeholders to the e-mail it was added quotes/brackets to the text body of the e-mail.  The issue has been caused by the different approaches used for coding the symbols and fixed in the this release.

  • Bug fix
Missed attachments in the e-mail message
DESCRIPTION

While sending e-mails both from BackOffice and MyPage in the Choo system, the attachment was not sent to the message. The issue has been caused by a non-obvious error in code structure that appeared while developing the feature “File uploader on the registration wizard” and has been fixed in this release.

  • Bug fix
Communication – Local leader wasn’t able to send an email to more than 6 people
DESCRIPTION

Local leader was able to send the email notification using the Min Side extra functions up to 6 people only.

  • Bug fix
Limitation in sending reminders to Multikanal
DESCRIPTION

Previously CiS system didn’t allow to send more than 100 reminders for Multikanal delivery. This limitation was caused by the peculiarities of processing requests that the system sent to the Multikanal. This approach has been updated and uploaded to a live server.

  • Bug fix
Impossible to send e-mails
DESCRIPTION

Changes in the project setup have to lead to the turning off of e-mail functionality. The project settings were reviewed and the team has developed an updated approach. The fix was uploaded to the live server.

  • Bug fix
Unsuccessful SMS delivery while resetting password by SMS
DESCRIPTION

Fixed sending SMS when a user has chosen resetting the password by mobile number.

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